More stringent guidelines have been laid down by the Telecom Regulatory Authority of India (TRAI) for dealing with consumer grievances. Telecom Consumers Complaint Redressal (Fourth Amendment) Regulations, 2026, issued on November 2 have imposed monetary penalties, complaint center services 24×7 and a shorter timeline for the disposal of appeals. The new guidelines intend to provide ...

Ola Electric the emerging electric vehicle company has been pulled up by CCPA – the Central Consumer Protection Authority for violations of the Consumer Rights Act of India, violation of the Consumer Protection Act for misrepresentation, and false claims in advertisements. The company has been provided with 15 days to reply to the allegations while ...