More stringent guidelines have been laid down by the Telecom Regulatory Authority of India (TRAI) for dealing with consumer grievances. Telecom Consumers Complaint Redressal (Fourth Amendment) Regulations, 2026, issued on November 2 have imposed monetary penalties, complaint center services 24×7 and a shorter timeline for the disposal of appeals. The new guidelines intend to provide ...

Reliance Jio, Vodafone-Idea (Vi) and Airtel are the predominant telecom operators in India who have launched their new prepaid plans focusing on calls and SMS following the directive of TRAI (Telecom Regulatory Authority of India). The aim of launching this new scheme is to provide the telecom services abundantly for the users who do not ...

The Union Telecom Minister Jyotiraditya Scindia has launched a mobile app named “Sanchar Saathi” which aims to deliver the benefit of using this app to flag any suspected fraud calls directly through this app and they can attach the call log while submitting their report to the Ministry which helps to sought out and track ...