Byju’s Threatens Parents To Buy Courses & It Buys Children’s Contacts
NCPCR accused Byju’s for buying the phone numbers of children and threatening or forcing parents to buy their courses. The child panel has summoned Byju’s CEO on 23rd Dec.
On Tuesday, the National Commission for Protection of Child Rights – NCPCR – stated that it learned that Byju’s edtech company is buying telephone numbers of children and parents and threatening them with ruin if they don’t purchase their courses.
“We discovered that Byju was buying the phone numbers of children and their families, following them closely and threatening their future.
They are targeting first-generation students. “We will take action, and if necessary will write to the government,” Priyank Kanoongo, chair of NCPCR, told news agency ANI.
The commission summoned Byju Raveendran’s CEO, asking him to appear personally on December 23rd over the alleged malpractice in hard selling and mis-selling its courses for students.
Based on a report that the company’s sales team was engaging in malpractices in order to lure parents into buying their courses for their children, the panel decided to take action.
“The Commission came across a news story in which it was pointed out that BYJU’S sales team is engaging in malpractices in order to lure parents into buying their courses for their children.
“It was also mentioned in the news article that some customers claimed they were also exploited, deceived, as well as having put their savings and futures at risk,” the NCPCR stated in a statement.
NCPCR stated that customers were being tricked by the edtech company to sign loan-based agreements to take up courses that may not be refunded.
NCPCR Chief has posted to social media,
“We learned about Byju’s purchase of phone numbers for children and their parents, and began to follow them closely, threatening their future. They are targeting first-generation students. We will take action and, if necessary, we will submit a report to the government.”